consultant | speaker | brand manager

Monthly archives for November, 2011

Don’t believe everything you se...

Don’t believe everything you see.

I love all the tools out there to measure your success. I’m a giant fan of them, and every time I read about a new tool I rush to sign up for it. As a community manager, I feel like I should stay on top of it all. That is an impossible wish, but I […]

5 Tips to Build a Community

5 Tips to Build a Community

When it comes to building an online community, I’ll be the first to say I’m no expert.  I’ll also be the first to say that I love to babble and if it’s a two way conversation I’m one giddy gal.  Community is about back and forth, not just a one way conversation.  Here’s a few […]

Find Your Online Voice

Find Your Online Voice

While some people might post on a wall because they can, most people want to be heard.  More people are now turning to social media when it comes to complaining about a brand.  Why should they suck it up when they can make a public plea?  Just as frequently, people who are pleasantly surprised about […]

Don’t read this blog post.

Don’t read this blog post.

Really, don’t do it. People are curious, and by nature always want to do something a little bit naughty.  Tell someone not to open something, and there’s a good chance that they’re going to take a peek.  I know I’ve re-wrapped my fair share of Christmas presents. I’ve been testing some software that shows how […]